Shipping Policy

Digital-Only Delivery Planning Certification (aicpexam.com) specializes exclusively in digital study resources, guides, and audio materials for the AICP exam. We do not sell or ship any physical goods. No physical packages will be sent to your residential or business address.

Instant Access & Delivery Process Because we utilize a guest-checkout system for your convenience, your digital assets are delivered via the following methods:

  • Order Confirmation Page: Immediately after payment is processed on our Shopify checkout, you will be directed to a confirmation page containing your download links.

  • Email Delivery: A secondary link to your digital products will be sent to the email address you provided during checkout. Please ensure your email address is entered correctly to avoid delivery delays.

No Shipping Fees Since all products are delivered electronically, there are no shipping charges, handling fees, or taxes related to physical transport applied to your order.

Technical Requirements All digital products are provided in standard formats (such as PDF or MP3). It is the customer's responsibility to ensure they have the appropriate software to open and view these files.

Troubleshooting Delivery If you do not see your download email within 5 minutes of your purchase:

  1. Check your "Spam," "Promotions," or "Junk" folders.

  2. Ensure that your payment was fully processed (some e-check methods may delay delivery until funds clear).

Contact our support team at planningcertification@gmail.com with your order number, and we will manually re-send your files.